WASTE – Report a bin problem Report a bin problem 1Introduction2Report your bin problem You can use this form to Report your bin wasn't emptied Report your bin is damaged Report your bin is missing Report a different issue with your bin We only empty / repair / replace Swan Hill Rural City Council bins as part of the residential collection service. For all other bins, contact your supplier. While completing this form, we will request your property address your contact details It will take about 5 minutes to complete this form. After you submit this form We will send you an email receipt to confirm we have received your application A member of our staff will contact you What happens with your information? Information requested on this form is required by Swan Hill Rural City Council in order to process your application. We will handle any personal information you provide on this form in accordance with the Privacy and Data Protection Act 2014. We record this information on our customer databases and make it available to relevant Council staff in line with our Privacy Statement. You can access your personal information by contacting our Privacy Officer. How can we help?Reason for contacting us(Required) My bin wasn't emptied My bin is damaged My bin is missing Other Check your bin day Report a missed bin collectionWhich bin wasn't emptied?(Required) Garbage bin - 120 litre Garbage bin - 240 litre Recycling bin Green waste bin My collection day is(Required) Monday Tuesday Wednesday Thursday Friday Report a damaged binWhich bin requires repair or replacement?(Required) Garbage bin - 120 litre Garbage bin - 240 litre Recycling bin Green waste bin Please describe the issue(Required)Report a missing binWhich bin is missing?(Required) Garbage bin - 120 litre Garbage bin - 240 litre Recycling bin Green waste bin Property detailsProperty address(Required) Property assessment number CommentsDo you have any comments / additional information?AgreementAgreement(Required) I declare that there is a legally constructed habitable dwelling located on the property Required Agreement(Required) I declare that the information provided on this form is true and correct Required Your name(Required) Your daytime contact phone number(Required)Include 03 for landline phone numberYour email address(Required)